Shipping
cbdMD ships all international orders through 3PL (third-party logistics) – utilizing DPDgroup and FedEx. By working with third-party businesses, we’re able to expedite our distribution, warehousing, and fulfillment services. This means faster shipping times for you!
Orders placed before 3:00 PM GMT on Monday-Friday will be shipped the same day and generally take 2-3 business days for arrival – with free shipping on all orders!
All tracking numbers are sent through email, please be sure to verify you received your order confirmation along with tracking information. For more information, please reach out to cbdMD customer service at +44 (800) 756-1355 or support.uk@cbdMD.com. We apologize for the inconvenience, but cbdMD currently only has the capability to correspond in English.
FOR U.K. SITE ONLY
cbdMD is currently only able to accept orders that are placed and shipped to U.K. addresses only. All orders are placed using the Pound sterling (£) currency system.
International Returns
As always, cbdMD offers a 60-day money-back guarantee. If you’re not 100% satisfied with your purchase or product, please reach out to customer service and we’ll make it right – simple as that. If your product needs to be returned, we will send you a return label and provide shipping reimbursement as necessary. All refunds/exchanges are subject to review, provided at the discretion of cbdMD.
You can speak directly with the cbdMD customer service team at +44 (800) 756-1355 or email us at support.uk@cbdMD.com.
Contact Us
For any questions, comments, or concerns about your international order, please don’t hesitate to reach out to customer service at +44 (800) 756-1355 or email us at support.uk@cbdMD.com. Hours of operation are 8 AM-Midnight EST (Estern Standard Time), 7 days a week.
We apologize for any inconvenience, but we are currently only capable of corresponding in English.